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Account Supervisor ( DTC) NY Agency - (Hybrid)

New York, NY

We’re looking for an ambitious Account Supervisor to join our growing health business. The successful candidate will have a truly unique and rewarding role, working on pharma DTC campaign development for the US market. In this instance it’s important that the individual has experience working in health and in particular has experience working for a pharmaceutical brand, preferably in a DTC context.

This unique opportunity involves working as an extension of our client's London team and collaborating with our sister agency within the network in New York. As such we need someone who has fantastic communication and organization skills. This role will involve ensuring that the London and NY teams are working together seamlessly and delivering the best in client satisfaction 

Agency Insight and Culture-

You’ll be part of a supportive department of c.90 account people with a wide mix of experience, skills and specialisms, plus an agency mentor to chat to about you and your career beyond the day-to-day.

You’ll have access to a range of internal initiatives designed to bring our people together in as many ways as possible, from a new joiner journey and friendly HR department, to Pride Champions and our Culture Club magicking a host of talks, events and get-togethers. A

And there’s the usual perks such as pension, season ticket loan, recruitment referral schemes, alongside free breakfast and coffee in the morning (when we’re back in), discounted lunches, an agency doctor and company events

The Role You will Play

•Manage the financial administration for new business pitches Client

•Develop strong relationships with all client contacts •Represent the Agency in a professional manner at all times, with clients and external partners

•Own and lead client facing status meetings and project updates

•Have an intricate knowledge of your projects, with a vision of each project in its entirety, always able to answer from the top of your head what is next and what we need to do to get there.

•Understand the landscape your client is operating in and the impact that has on their communication strategy; understanding their target audience, their relationship with the brand and how this impacts messaging

•Practice front-foot account management, planning ahead, knowing your timings inside out, knowing the team’s movements and planning around these commitments

•Have excellent attention to detail. Making it your mission to know the clients brand guidelines inside and out.

•Support new business pitch teams with a can-do and proactive attitude.


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