EOur global agency client that specializes in medical communication and publications planning is seeking a REMOTE Sr. Account Manager to oversee all aspects of project management and client service on your assigned accounts, predominantly covering publications.

Background Profile

At least 3 years’ experience in a client-facing project or account management role in a medical communications (or similar) agency environment, ideally working with HEOR or market access
Publications background and experience working in Datavision, an EPG proprietary platform, is required for the successful candidate
Excellent project planning and management skills
Highly organized with an ability to multitask
Proactive approach to problem-solving, creative and innovative thinking
Financial acumen
Ability to lead and motivate a team to deliver effectively

Proficiency in MS Office suite (especially Word, Excel, PowerPoint, and Outlook)
After the pandemic, available for limited travel for client meetings and delivery of events

What Employees are Saying | Glassdoor 4.0 Rating!

A spirit of collaboration infuses the entire team and management. Employees are encouraged to be entrepreneurs and are rewarded for it. Work/life balance is respected and encouraged.
Company growth and direction help shape the field of medical communications. Management keeps all levels of employees informed of major initiatives and changes. Employee wellness programs, flextime, and generous benefits.
Even though team members may be spread across the globe there's a noticeable effort to maintain a sense of community. If an open line of communication is kept with a direct manager there are plenty of opportunities to learn new skills and move towards growth within the company.
Decent company, good flexibility, amazing and very talented and conscientious people for the most part. Benefits are good and vacation time generous.

The Role You Will Play

You will build strong client relationships, oversee the proactive and effective management of available resources and timelines, and ensure successful teamwork to meet both client and agency objectives.
You will collaborate with the senior Client Solutions team and Scientific leaders on account planning, strategy, and business growth.
Help monitor project status and drive milestone attainment with team
Identifying organic growth opportunities, or opportunities to partner with other divisions or support services (creative, digital, patient, etc.)
Supporting the development of publications planning with scientific lead, where appropriate
Applying knowledge of EPG/client SOPs and best practices
Providing mentorship and/or training to junior members of the Client Solutions team, as necessary
Organizing internal status meetings and maintaining status tracker
Troubleshooting project delivery challenges and collaborating with colleagues where necessary to address these
Undertaking financial management, including budget development/tracking, forecasting, and proposal development for assigned accounts, for example:

• SOWs, financial tracking, and invoicing
• Developing scopes and agreeing the budget for ad hoc projects with clients
• Regular budget review with client
• Managing out of scopes – when flagged by the writer, agree appropriate budget extensions with the client

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